Get in touch
with us!

At OdaLog we’re dedicated to providing excellent pre-sales and after-sales service. For technical assistance on any of our products, go to Technical Support.

Support response time frame
• Telephone response 9am – 5pm (Australian Eastern Time)
• Return support call within 24hrs (Mon – Fri)
• Email or fax response within two working days
Please note:
The nature of the response from the Support Team will depend on the complexity of the problem. It may be necessary to provide a workaround or an interim solution pending a permanent resolution.
On occasion you may be advised that the problem can only be resolved in a future upgrade or release, this is beyond the control of the Support Team.

Contact Form

To contact us please complete the form below and we will get back to you.

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(e.g. NSW, ACT, VIC, QLD, NT, TAS, SA, WA)

Our Location

Thermo Fisher Scientific Australia Pty Ltd
5 Caribbean Drive,
Scoresby, VIC 3179
Tel: +61 3 9757 4477
Fax: +61 3 9753 3483

Key Contacts

Sales Support
Karthik Vilvanathan – International Sales Manager
Phone +61 3 9757 4509
Jayson Kok – Business Development Manager
Phone +61 3 9757 4535

Tech Support
Lokesh Madapati – Research and Development Support Engineer
Phone +61 3 9757 4476